ISSUANCE OF SIGNBOARD FOR TOURISM SHOPPING SERVICE FACILITY

ISSUANCE OF SIGNBOARD FOR TOURISM SHOPPING SERVICE FACILITY

The standard sign for tourism shopping service facility is one of the important factors to affirm the service quality as well as the reputation of businesses operating in the tourism sector. This is the confirmation of the state management agency on the level of meeting the service criteria, contemporaneously the management tools to ensure for a healthy business environment, fair competition, and encourages businesses to improve service quality.

Conditions for issuance of signboard of tourism shopping service facility

A tourism shopping service facility is determined to meet tourist service standards when it fully meets the following conditions:

– Having a business registration and ensuring business conditions for goods according to the provisions of law.

– Clear information about the origin and quality of goods.

– Listing prices and selling at the listed prices.

– Staff with civilized and polite service attitude.

– Having clean, ventilated and well-lit toilets.

Procedures for issuance signboard meeting the standards for serving tourists for tourism shopping service facility

Step 1: Preparation of documents

People with demand to apply include:

– Application for a signboard;

– Report of the business facility on the situation of operation, technical facilities, labor, security and order, fire prevention, prevention of social evils, food hygiene and safety and environmental protection.

The standard sign for tourism shopping service facility is one of the important factors to affirm the service quality as well as the reputation of businesses operating in the tourism sector. (Photo: Internet)

Step 2: Submission of application to competent authority

Tourism shopping service establishments requesting to be granted a signboard meeting tourist service standards on a voluntary basis, submit application to the Department of Culture, Sports and Tourism.

The Department of Culture, Sports and Tourism shall appraise, consider and issue a decision to grant a signboard meeting tourist service standards. In case of failure to meet tourist service standards, the Department of Culture, Sports and Tourism shall notify in writing stating the reasons.

Time limit for reviewing and deciding on granting a signboard meeting tourist service standards: 15 days from the date of receiving a complete and valid dossier.

Legal validity of the decision on issuance of signboard for tourist shopping service facility

The decision on issuance of a signboard is valid for two years.

Legal basis:

  • Law on Tourism 2017;
  • Decree 168/2017/ND-CP on guiding the Law on Tourism 2017;
  • Circular 06/2017/TT-BVHTTDL on guiding the Law on Tourism 2017;
  • Circular 13/2021/TT-BVHTTDL amending Circular 06/2017/TT-BVHTTDL guiding the Law on Tourism 2017 by the Minister of Culture, Sports and Tourism.

𝐋𝐈𝐍𝐂𝐎𝐍 𝐋𝐀𝐖 𝐅𝐈𝐑𝐌 – 𝐒𝐮𝐬𝐭𝐚𝐢𝐧𝐚𝐛𝐥𝐞 𝐜𝐨𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧

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