KEY CONSIDERATIONS TO ESTABLISH SOCIAL NETWORKING SITES

In the context of continuous technological advancements, establishing and operating social networking sites in Vietnam presents attractive business opportunities for enterprises. However, alongside these growth prospects, enterprises should also consider several key aspects beyond licensing requirements to establishing social networking sites.

License to establish social networking sites is mandatory requirement

Enterprises with demand to establish social networking site in Vietnam must apply for license to establish social networking sites from the Ministry of Information and Communications in accordance with regulatory procedures. To be issued a license, enterprises must meet the following conditions:

Regarding business lines

One of the fundamental requirements for enterprises providing social network services is compliance with functional regulations. The enterprise must register for the business lines that aligns with the scope of services provided.

Regarding financial and technical capacity

Must ensure to satisfy fully financial resources and technical infrastructure to maintain stable, safe and secure operations. These resources need to be appropriate to the scale of business operations in each specific case.

Regarding the domain name used to establish social networking sites

Enterprises need to register the national domain name “.vn”, in case of using international domain names, they must notify the Ministry of Information and Communications according to regulations.

It should be noted that the term of the domain name must match the term of the license to establish a social network (usually a maximum of 10 years). To avoid interruption of operations, businesses need to ensure timely implementation of domain name renewal.

Having measures to ensure information security and information security

Some important notes during the operation of enterprises to establish social networking sites

After being licensed, enterprise operating social networks need to ensure compliance with legal requirements to operate smoothly and limit unwanted risks. Some important issues to be noted include:

Personal information security and user data safety

Enterpises must apply measures to protect users’ personal information, avoiding leakage or invasion of privacy. Contemporanoeusly, public information with violating content is absolutely not provided proactively.

Rights, responsibilities and risks when storing, exchanging and sharing information online must also be informed to users clearly and specifically according to regulations. It should be noted that users will have full discretion when allowing their personal information to be provided to other organizations, enteprises, and individuals.

However, in case requested by a competent state management agency, enterprises need to closely coordinate and provide personal information and private information of relevant users to prevent and promptly while dealing with terrorist activities, crimes, and violations of the law.

Content management and moderation

Enterprises need to set up a content censorship department to prevent content that violates the law. In particular, content related to politics, security, customs and child protection needs to be strictly censored.

Domain names management and maintenance

The domain name must be maintained stably, without interruption, and renewed in case of need.

Information management and storage

Enterprises must have at least 01 server system located in Vietnam to meet the requirements of inspection, examination, storage, and provision of information at the request of competent state management agencies and to resolve complaints from customers. customers for service provision.

In addition, enterprises need to strictly comply with the requirements for registration, storage and management of personal information of people who set up personal websites and other information providers on social networks, ensuring Only those who have provided complete and accurate personal information according to regulations can set up personal websites or provide information on social networks.

Reporting regime

Enterprises are obliged to make periodic or extraordinary reports on the status of social network activities according to the regulations:

– Periodically report on social network activities, content censorship situation, as well as arising incidents (if any).

– Ad hoc reports in case of serious incidents or when requested by management agencies, enterprises must provide information and coordinate to investigate and handle violations if requested.

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